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What are soy wax candles?

  • What's the best way to burn Soy Wax Candles?
    We always recommend burning no more than 4 hours. Be sure to trim the wick to 1/4" before each lighting. Always allow the soy wax melt pool to reach the edges of the mason jars before extinguishing. This allows the soy candle to burn evenly and prevent "tunneling”, which can ruin your candle. Be sure never to leave a candle unattended or in reach of children, pets or a draft.
  • Why do you use soy wax in your mason jars?
    We like to work with soy wax for a few reasons. It's a 100% renewable resource and carbon neutral. It burns more cleanly and for a longer period of time than paraffin. Soy candles are better for the environment and your health: they are non-toxic and burn cleaner than paraffin wax. It produces as much as 90% less soot than paraffin which can blacken walls, ceilings, and furniture and contaminate the ventilation in your home. Did you know paraffin adds toxic carcinogens into the air that you breathe. That's the best part about soy wax candles; 90% less soot in the air around your house for a better and healthier lifestyle.
  • Are your candles vegan?
    YES! Soy wax comes from the soy bean, meaning it is 100% Vegan! You're definitely doing your part for the environment with these mason jar candles!
  • Since paraffin is so bad for you, do your Soy Wax Candles contain anything I should be worrying about?"
    We are happy to say, No! All of the ingredients we use are completely natural from our special soy wax to even our fragrances that are carefully chosen to keep carcinogens, mutagens, phthalates and all forms of toxins out of your home!
  • How do you scent your soy wax candles?
    At High Tide Wicks, we use fragrance oils as opposed to essential oils. While we love essential oils for other uses, they tend to evaporate when they are burned because the flash point is so low. Fragrance oils are better for use in soy was candles, as the scent throw is stronger.
  • How fragrant is a soy wax candle?
    In general, our soy wax candles fill a medium-size room nicely. Larger rooms or rooms with high ceilings usually require an 8oz candle or 2 or more 4 oz. 4 oz candles are better for burning at a desk or in a small space such as a bathroom or office. Since we don’t use paraffin, our soy wax candles do not have quite the same scent throw. But we like that our candles are able to be enjoyed every day.
  • How long will it take for my order to arrive?
    All orders leave us within 24-48 business hours and generally take 2-5 days to arrive via USPS, depending on the season. We will be sure to contact you if there is any delay.
  • How can I track my order?
    You will receive an email with tracking information once your order has shipped. If for some reason you did not receive this information, let us know through our Contact page or at and we will send it over.
  • How will my soy wax candles be shipped?
    We always USPS Priority Mail or Flat Rate to ensure fastest delivery. We package each box with extreme care, and lots of padding, to make sure your new candles arrive ready to be enjoyed!
  • Do you offer exchanges or returns?
    The short answer is Yes, we always want our customers to be satisfied, but please refer to Returns page for full details. If for any reason you are not completely happy with your purchase, please contact us through our site or at We ask that return shipping be paid by the customer.
  • Can I send a soy wax candle as a gift?
    Who doesn’t love a sweet gift?! If you would like a hand-typed gift note or if it's going directly to the giftee, just make a note at checkout and we will be happy to include your gift message.
  • Do you ship internationally?
    Not currently but will in the future.

Looking for more Information on the Best Soy Candles?

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